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FAQ List

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Expand/Contract Questions and Answers

  • Am I allowed to ride my bicycle against the flow of vehicular traffic?

  • Am I allowed to ride my bicycle on the sidewalk?

  • Are Livermore schools so bad that we need to have officers on campus?

  • Are other water retailers also adjusting water rates?

  • Are recycled water systems kept separate from drinking water system?

  • Are there special pail liners available?

  • Can a friend or family member who is not a First Time Homebuyer (FTHB) purchase the home with me even if I am a FTHB?

  • Can a police officer search my vehicle just because they smell marijuana coming from it?

  • Can I create my own video lists?

  • Can I fax or email my application to the City?

  • Can I get a free food pail to use in my kitchen to collect food scraps?

  • Can I get my dog licensed by mail?

  • Can I have a stop sign installed, speed bump installed, "Slow Children at Play" sign installed, or have the speed limit lowered in my neighborhood to slow down traffic?

  • Can I leave my carts out on the street in between collection days?

  • Can I manage multiple library cards from a single phone?

  • Can I pay for backyard or sideyard service even if I am able to bring my carts to the curb?

  • Can I pay on-line?

  • Can I provide a resume to Human Resources?

  • Can I put my kitchen pail at the curb for collection?

  • Can I recycle plastic bags in my recycling cart?

  • Can I still submit an application if I don’t meet all of the program guidelines (i.e. FICO score, down payment, etc.) at the time the application is due?

  • Can I transport marijuana in my vehicle?

  • Can I use a plastic bag to line the kitchen pail?

  • Can I use containers other than the ones provided by Livermore Sanitation?

  • Can my child who is a provisional driver drive their siblings to school if they have a note?

  • Can my neighbor have chickens?

  • Can my passenger(s) in my vehicle smoke marijuana?

  • Can Stockmen’s Park be modified?*

  • Can the City Attorney help me with my legal problem regarding personal issues not involving the City of Livermore?

  • Can the City control commercial cannabis operations in Livermore, in light of the passage of Adult Use of Marijuana Act (AUMA)?

  • Can visually impaired users access the films?

  • Can you stream to your television?

  • Can't you demand that these pilots not fly over this neighborhood?

  • Do I get to keep the equity in a Below Market-Rate (Inclusionary) home?

  • Do I have to appear in court on every citation?

  • Do I have to participate in the food scraps program?

  • Do I need a permit for a yard or garage sale?

  • Do I need a permit for flat concrete work in my backyard?

  • Do I need a permit to replace my windows or my front door?

  • Do I need to bring my dog in to get a license?

  • Do the officers have to notify the parent before they talk with a student at school?

  • Do the SRO's wear uniforms and carry weapons?

  • Do you have other questions not listed here?

  • Do you offer services in other languages?

  • Do you pick up trapped wildlife?

  • Do you trap cats?

  • Does all paper go into the organics cart?

  • Does Livermore have a curfew like other airports have in place? If not, why?

  • Does the approved Downtown Plan provide adequate parking?*

  • Does the approved plan meet the affordable housing obligations?*

  • Does the City check my driver's license with the Department of Motor Vehicles?

  • Does the City of Livermore currently permit medical or recreational cannabis dispensaries, commercial cultivation, and/or manufacturing of cannabis product within City limits?

  • Does the City offer internships?

  • Does the City require my fingerprints to check for criminal offender record information?

  • Does the City use recycled or reclaimed water for irrigation?

  • Does the water contain fluoride?

  • How about draining my pool. Any special steps for that?

  • How are assessments established?

  • How are crimes on campus investigated?

  • How can I contact the Red Cross?

  • How can I find out about local police and emergency related incidents?

  • How can I get a copy of my criminal history information?

  • How can I get my car seat checked?

  • How can I keep track of my videos?

  • How can I protest the proposed rate adjustments?

  • How can I report annoyance phone calls such as telemarketers and sales persons?

  • How can I stay informed?

  • How can I support the proposed rate adjustments?

  • How come the taste of my water changes from time to time?

  • How do I apply for a job?

  • How do I apply for a toilet rebate?

  • How do I dispose of large household items that do not fit in my garbage cart?

  • How do I dispute a parking ticket?

  • How do I file for a Restraining Order?

  • How do I find out about crime statistics in a particular neighborhood?

  • How do I find out about job postings?

  • How do I find out about local (or national) mental health services?

  • How do I get a copy of a Collision Report?

  • How do I get a copy of traffic counts or a speed survey?

  • How do I get a crosswalk in my neighborhood?

  • How do I get a dog license?

  • How do I get information regarding my towed vehicle?

  • How do I get more information about recycled water in Livermore?

  • How do I get more information about the City of Livermore Stormwater Program?

  • How do I get on the list for the housing downtown?

  • How do I get Traffic Calming Devices in my neighborhood?

  • How do I go about getting a crossing guard in my neighborhood?

  • How do I know if my phone works with the Shoutbomb service?

  • How do I know my water is safe to drink?

  • How do I make a donation?

  • How do I prepare for the testing process?

  • How do I register a firearm?

  • How do I report an abandoned vehicle?

  • How do I report graffiti?

  • How do I request traffic enforcement?

  • How do I sign up for or make an appointment for family counseling or other services at Horizons Family Counseling?

  • How do I sign up for the Parent Project?

  • How do I start Neighborhood Watch in my neighborhood?

  • How do I start or stop water service?

  • How do I view or pay a City of Livermore Water Bill?

  • How do I volunteer to help?

  • How do I volunteer with the Police Department?

  • How do you define household?

  • How does the City of Livermore water customer rates compare to other Valley water retailers?

  • How does the housing fit into the overall approved plan for the downtown site?*

  • How does the total of 130 approved housing units on the downtown site compare with prior expectations?*

  • How is recycled water treated?

  • How is recycled water used?

  • How long are the classes?

  • How long do I have to live in the Below Market-Rate Inclusionary home before I can sell it?

  • How many pets can I have?

  • How many titles can I watch?

  • How much are closing costs?

  • How much do I pay for the LMD?

  • How much is the fine?

  • How much open space does the plan provide?*

  • How often and for how long can space be reserved?

  • How to make a reservation?

  • How to reserve bulletin boards?

  • How to reserve the gallery?

  • How was the housing unit size and mix determined?*

  • How was the size of the meeting space in the hotel determined?*

  • How will the existing 63 space parking lot next to the Bankhead Theater be replaced?*

  • I am looking to see if a family member has been arrested. Where can I call?

  • I don’t need Livermore Sanitation to collect my garbage, recycling, or green waste. Do I have to set up service with them?

  • I have a high bill. How do I determine if I have a water leak?

  • I have a Medicinal Marijuana Card, can I smoke marijuana while I'm driving?

  • I have questions about my water bill. Who do I call?

  • I have to wait a long time at a traffic signal, even when there is no one in the opposite direction. Can the City fix this?

  • I need assistance finding housing. Where can I go for this?

  • I need to complete a community project or need to do community service hours. Can I do this service through the Police Department?

  • I need to pay a traffic ticket, how can I do this?

  • I received a citation for a cracked windshield. The bottom of the citation reads that I have 60 days. Do I have 60 days to repair the windshield?

  • I ride a motorcycle/bicycle and I have problems getting the traffic signals to change for me. Can the City help me?

  • I want to fill my swimming pool. Any special steps I need to take?

  • I want to talk to someone about my water quality concerns.

  • I would like to install/replace a fence at my home. What do I need to do?

  • I would like to put up a shed, patio cover, or arbor. Do I need a permit?

  • If I am offered a hangar but don't have an aircraft, am I dropped from the list?

  • If I have room for more than one airplane, can I share my hangar?

  • I'm concerned about possible smells in my kitchen pail and green cart if I use the food scraps program.

  • I'm concerned about the possibility of ants, flies or maggots in my kitchen and/or cart.

  • I'm having problems with my water service. What should I do?

  • I'm interested in volunteering for the City. How do I become a volunteer?

  • Information about Proposition 218

  • Is my deposit refundable? What happens to my deposit when I get a hangar?

  • Is recycled water use regulated by law?

  • Is stormwater regulated?

  • Is the City of Livermore considering fees on medical cannabis products to cover City costs?

  • Is there a leash law?

  • Is there a service to help me with my PG&E bill?

  • Isn’t this a second full service FBO that is being added at the Airport?

  • May we bring other display fixtures?

  • Must I complete an on-line application or can I submit a hard copy?

  • My aircraft is registered in my company name. What do I need to do when I am offered a hangar?

  • My cart is damaged or stolen, what should I do?

  • My neighbors always park in front of my house. Can the City paint red curb in front of my house to eliminate parking?

  • My streetlight is not functioning. Can the City fix it?

  • Need more help?

  • Reconsideration of an exhibit?

  • Should I set my garbage cart out if it is not full?

  • What about edibles or concentrated cannabis, are those illegal to have in a vehicle too?

  • What about lost dogs?

  • What actions can the City take to regulate or control aircraft operations?

  • What are food scraps and food-soiled paper?

  • What are Sewer Service Charges?

  • What are the changes in water rates for Fiscal Year 2017-18 by customer class?

  • What are the different items under "Current Charges" on my monthly water bill?

  • What are the direct costs that are used in calculating the cap?

  • What are the exhibit standards?

  • What are the requirements to conduct business from my hangar?

  • What can I recycle/compost?

  • What can Livermore citizens do to help?

  • What devices can you use to watch videos?

  • What do I do if I do not get a reply from the Shoutbomb services?

  • What do I do with car batteries, extra paint, or other hazardous waste?

  • What do I do with syringes, hypodermic needles, and test strips?

  • What do I need in order to get a dog license?

  • What do I need to use the Shoutbomb service?

  • What does it cost to reserve meeting rooms?

  • What does it cost?

  • What else does the City do to manage stormwater?

  • What equipment is available?

  • What fixtures are provided?

  • What happens if there is no funding for the cultural facilities shown on the approved plan?*

  • What happens to my recyclable materials, organics, and garbage after they are collected?

  • What has the City of Livermore Water Resources Division done to control costs?

  • What if a dog isn't licensed? Are there penalties?

  • What if I can’t bring my carts to the curb?

  • What if I have extra recycling or green waste that will not easily fit in my cart?

  • What if I have garbage that will not allow the lid to close easily on the cart?

  • What if I have no yard waste? Can I put just food scraps in my organics cart?

  • What if I need to dispose of large amounts of garbage or recyclable materials such as construction and demolition debris?

  • What if I sell my aircraft after I have a hangar? Can I sublease my hangar?

  • What if I want to change my cart size?

  • What is a “full service FBO”?

  • What is a FICO score?

  • What is a Landscape Maintenance District or LMD and why do we have them?

  • What is an “enduring cap”?

  • What is an “FBO”?

  • What is an Engineer’s Report?

  • What is an Interest Card?

  • What is being proposed for a full service FBO?

  • What is included in total household income?

  • What is recycled water?

  • What is the Adult Use of Marijuana Act (Proposition 64)?

  • What is the Airport doing to address aircraft noise and noise complaints?

  • What is the City Council’s direction regarding cannabis operations in the City of Livermore?

  • What is the collection schedule for Livermore Holidays?

  • What is the cost of recycled water?

  • What is the cost?

  • What is the current status of cannabis regulations in the City of Livermore?

  • What is the Inclusionary Housing Program?

  • What is the law regarding barking dogs?

  • What is the Medical Cannabis Regulation and Safety Act (MCRSA)?

  • What is the minimum income needed to qualify for the Below Market-Rate (Inclusionary) Housing Program?

  • What is the origin of the affordable housing obligation on the site?*

  • What is the overall traffic circulation plan like?*

  • What is the proper way to set my carts out onto the curb?

  • What is the quality of recycled water?

  • What is the Resale Restriction Agreement?

  • What is the status of Alameda County’s medical cannabis ordinance amendment?

  • What is the structure of the class?

  • What kind of benefits does the City offer?

  • What kind of maintenance do the City crews do?

  • What other services does Horizons offer?

  • What role does the Airport Commission play in these policies?

  • What rooms are available?

  • What should I do if I have a concern about an SRO matter?

  • What spaces are available?

  • What was approved by the Livermore City Council on June 26, 2017, with respect to water rates and meter service changes?

  • What will be the average monthly water bill for a single family residence under the recently adopted rates and meter service charges?

  • What will happen if I'm caught driving with marijuana in my vehicle but I'm not under the influence?

  • When and how are exhibits installed?

  • When are the rooms available?

  • When do approved changes to the water and meter service charges to into effect?

  • When do I need to put my carts out for collection?

  • When does the Adult Use of Marijuana Act (AUMA) take effect?

  • When is the class held?

  • When was the last time Livermore’s Sewer Service Charges were adjusted?

  • When will my play credits reset?

  • When will the FBO be built?

  • Where can I find California Vehicle Code Laws?

  • Where can I find information about a legal problem with a purchase?

  • Where can I find information about a legal problem with my car?

  • Where can I find information about a legal problem with my contractor?

  • Where can I find information about an attorney?

  • Where can I find information about child support?

  • Where can I find information about representing myself, working with an attorney, or attending to my own legal matters?

  • Where can I find information about the Livermore Municipal Code?

  • Where can I find information on a License to Carry a firearm?

  • Where can I find information on a shelter?

  • Where can I find local ordinance information?

  • Where can I find my district’s Engineer’s Report?

  • Where can I find the Recycled Water Rates?

  • Where can I get my fingerprints done in Livermore?

  • Where do I find the Community Brochure with the overview of the Livermore Municipal Airport?

  • Where is my water meter? How do I read it?

  • Where is the Shelter?

  • Where will the Senior Housing be on Pacific Avenue?

  • Where would new retail be most successful?*

  • Which district am I in? Is there a map that shows me which LMD my property is located within? Can you tell me more about my LMD?

  • Who can I contact for more information?

  • Who can obtain a building permit?

  • Who do I call about the weeds all over a property?

  • Who do I call if a storm drain has backed up or my street is flooding?

  • Who do I call if I want to discuss how a traffic signal functions?

  • Who do I call if?

  • Who do I contact about abandoned or inoperable vehicles?

  • Who do I contact if I have a question about the Engineer’s Report?

  • Who do I contact if I have a question about the maintenance?

  • Who do I contact if I have more questions about the Landscape Maintenance Districts?

  • Who do I contact with Livermore Municipal Water billing inquiries?

  • Who has jurisdiction over the Airport and who pays for its upkeep?

  • Who maintains the landscaping within the LMD?

  • Who maintains the storm drains and drainage ditches?

  • Who may exhibit?

  • Who may reserve library meeting rooms?

  • Who sets up the room?

  • Who teaches the classes?

  • Whose pipes are whose?

  • Why are Sewer Service Charges different depending on customer type?

  • Why can't jet operations be restricted at Livermore?

  • Why did the City of Livermore send these notices?

  • Why do you require a deposit and how much is it?

  • Why does my water smell?

  • Why does the City of Livermore license dogs?

  • Why does the City only consider written protests when considering adjustments to water rates and meter service charges?

  • Why does the meter service charge increase with meter size?

  • Why doesn't the City paint the curb red in front of fire hydrants?

  • Why don't all of the water rates change by the same percent?

  • Why is a “full service FBO” being proposed at the Livermore Airport?

  • Why is a Sewer Service Charge adjustment being proposed?

  • Why is there an increase in meter service charges?

  • Why is water recycling important?

  • Why use the kitchen pail? What is it for?

  • Why was the east side chosen for the hotel location?*

  • Why was there a jump in the Single Family Residential customer's variable (volume-based) rates?

  • Why worry about stormwater? Isn't it just rainwater?

  • Will all of the plan’s open space areas be integrated in a comprehensive design?*

  • Will people be able to smoke cannabis in public places in Livermore?

  • Will the Airport be expanded to accommodate the FBO?

  • Won’t the FBO bring unacceptable noise to the Airport?

  • Won't the new FBO increase the number of aircraft operations?